FAQs

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We offer a wide range of products, including t-shirts, hoodies, sweatshirts, polo shirts, workwear, bags, hats and more. If you have a specific product in mind but cannot see it in our catalogue, please contact us to discuss your options.

We offer a variety of decorating techniques, including screen printing, transfer printing and embroidery. Each technique has its own unique advantages, and we can help you choose the best option for your needs.

Yes. To make a t-shirt design, you first need to install specific graphic design software. Once you’ve done that, start your creation and make sure that your final design is at the desired size and resolution of at least 300DPI so it won’t be blurred or distorted when printed. 

We accept most graphic file formats, including JPG, PNG, PDF, PSD, EPS and AI. If you’re not sure if your file format is compatible or meets requirements, please contact us to discuss your options.

We don’t have a minimum order quantity for most of our products. However, some products may have a minimum order requirement due to the printing technique or product availability. Please contact us for more information.

Turnaround time varies depending on the product, quantity, and decorating technique. We’ll provide you with an estimated turnaround time when you place your order and keep you updated throughout the process.

Yes. We offer onscreen digital proofs of your design before printing to ensure that you’re happy with sizes, colours and positions.

1. File Formats: We accept artwork in the following file formats: JPEG, PNG, PDF, PSD, EPS and AI. Please ensure that your file is in a high-resolution format (300 DPI) for best results.

2. Colours: Please provide clear instructions for the colours to be used in your design. We recommend that you provide Pantone (PMS) colour codes for accurate colour matching. If you can not provide Pantone colour reference we can help you to match colours.

3. Size: Please submit your artwork in the actual size that you want it to be printed. If you need to resize your artwork, please make sure to maintain the aspect ratio to avoid distortion.

4. Text: If your artwork includes text, please make sure that the font is embedded in the file or that you have outlined the text. This ensures that the font will be preserved during printing.

5. Image Quality: Please ensure that the image quality of your artwork is high enough for printing. Low-resolution images may appear blurry or pixelated when printed.

6. Design Complexity: Please keep in mind that screen printing is limited in terms of fine details and intricate designs. Large areas of solid colour tend to look best when screen printed.

7. Placement: Please provide clear instructions for the placement of the design on the product. We recommend that you provide a photo or mock-up of the product with the desired design placement.

8. Proofing: We will provide digital proof for your approval before printing your artwork. Please review the proof carefully to ensure that the artwork is accurate and meets your expectations.

1. File Formats: We accept artwork in the following file formats: JPEG, PNG, PDF, PSD, EPS and AI. For best results please submit artwork in vector format.

2. Size: Please submit your artwork in the actual size that you want it to be embroidered. If you need to resize your artwork, please make sure to maintain the aspect ratio to avoid distortion.

3. Colours: Please provide clear instructions for the colours to be used in your design. We recommend that you provide Pantone (PMS) colour codes for accurate colour matching.  We can always help you to get best possible colour match if you don’t have Pantone swatches.

4. Text: If your artwork includes text, please make sure that the font is embedded in the file or that you have outlined the text. This ensures that the font will be preserved during embroidery.

5. Image Quality: Please ensure that the image quality of your artwork is high enough for embroidery. Low-resolution images may not be suitable for digitising.

6. Design Complexity: Please keep in mind that embroidery is limited in terms of fine details and intricate designs. It’s best for simple, solid colour designs and logos. Try to avoid photographic elements and complex colour blends.

7. Placement: Please provide clear instructions for the placement of the design on the product. We recommend that you provide a photo or mock-up of the product with the desired design placement.

8. Proofing: Before embroidering your artwork, we will provide a digital proof for your approval. Please review the proof carefully to ensure that the artwork is accurate and meets your expectations.

If you have any other questions about our custom printing services, please don’t hesitate to contact us. We’re here to help you bring your vision to life!

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